RCH Europe Brings New Innovative Selling Solutions to FAFGA 2018
Smart POS systems for the hospitality industry
Technology is revolutionising the way in which we live and do business. In the hospitality industry where speed and quality of service is critical, organisations must embrace the latest POS technology if they are to maintain a competitive edge in today’s fast-paced digital world.
FAFGA is the leading trade fair for the hotel and catering sector, taking place in Innsbruck, Austria from September 10th to 13th 2018.
Following a very successful show in 2017, RCH Group is returning to FAFGA for a second year to fortify its presence in the region and to demonstrate how its hardware and software smart selling solutions are revolutionising the Point of Sale as we know it. This time though, RCH Group will be represented by RCH Europe, the European operation launched in January 2018 and headquartered in Innsbruck. In Hall B0 on Stand 62A, visitors will see and experience a number of powerful cloud-based solutions, catering specifically to one or more points in the sales cycle. Each RCH product is based on decades of research and development and capable of interoperating with third-party systems.
The opening of RCH Europe in Austria has quickly enabled RCH Group to provide more effective and faster local support to its customers and reseller partners, further enhancing the trustworthy business relationships and high level of customer service that the company is renowned for. The increasing European customer base coupled with the necessity to have centralised operations to handle all regional deployments and after-sales technical support made Austria the ideal location.
“We attended FAFGA for the first time in 2017 and quickly discovered the exceptional opportunity the fair provided in accessing the right people within the hotel and catering business,” said Paolo Biasone, Sales Manager Austria and Germany at RCH Europe. “RCH Group has a long-standing history in providing POS solutions to the global hospitality and food and beverage industries. Given the increase of our European client base, notably in Austria and Germany, it therefore made absolute sense to base our European Headquarters in Innsbruck, close to our local customers. We look forward to meeting with current and new contacts at this year’s show.”
NEW at FAFGA 2018:
ATOS NOW WITH STYLISH AND ROBUST VESA MOUNT AND ARM
In response to end-users increased need for space reduction, RCH Europe will be launching at FAFGA an upgrade to the ATOS product range, which now comes complete with a wall mount and arm in accordance with the VESA Mounting Interface Standard. This thin mounting bracket provides an excellent space-saving solution for all catering facilities, allowing traders to mount the ATOS screen directly on to a wall, thus creating a clutter-free workspace. As like all RCH products, this new VESA mount is a functional, easy to use and aesthetic tool that is beautifully designed with the elegant Italian touch.
Additional Products on display at FAFGA 2018:
ATOS 15 Elegant combines pure elegance with high-end technology and comes with a 16:9 fully adjustable monitor that is supported by the stability of a solid chrome-effect base. Efficient hardware coupled with intelligent software makes ATOS 15 Elegant the ideal tool for any Point of Sale. The unit comes with an optional rear customer display that completes its maximum expression of functional elegance. This customer display is available in two different sizes, allowing the merchant to either present the customer with a list of purchased items or alternatively to display its own graphics visualising the consumptions on sale. This back graphic display can be cleverly used as an advertising tool to broadcast the latest news and in-store promotions, giving added value to any POS.
Multiple connections including Ethernet, USB and Micro SD allowing the ATOS 15 Elegant to pair with printers, tablets and scanners are all standard. An NFC reader, an MFC magnetic card and an I-Button are additional options with this innovative and eye-catching POS system.
Bringing a smart revolution to the POS, Abox 3 2.0 is an 80-mm all-in-one Android solution that is bursting with potential. The unit comes pre-loaded with RCH’s renowned open-standard based on ATOS Android software allowing it to remotely connect with any compatible Android device, such as a printer, a tablet and so on. The Abox 3 2.0 has been intelligently designed to deliver heightened efficiency while saving a maximum of space at your sales point. The compact unit is integrated with a 10-inch, 16:9 capacitive touch screen which makes the monitor more responsive to gestures with your fingers such as swiping and pinching.
ATOS SOFTWARE: EASY INTEGRATION WITH THIRD PARTY APPLICATIONS
RCH’s ATOS software-based Android solutions are founded on open standards and can be easily integrated with various third-party applications and systems (scales, payments, kitchen monitors). ATOS software and its extended modules are fully designed in-house by the company’s Research and Development teams, delivering efficient and streamlined technical support to fully communicate with third-party systems. This results in a secure, reliable and modular product for each market requirement.
This year for the first time, RCH Group will have group-member, DATA4, exhibit its innovative payment systems on its stand. DATA4 manufactures advanced self-service and automatic systems for the payment of goods and services in cash or electronically. All of DATA4’s automatic payment solutions are based on open source technology and can be easily integrated with various third-party applications and systems. Each system is designed in-house by the company’s Research and Development teams, delivering efficient and streamlined technical support so that the payment terminals fully communicate with third-party systems. The result is a secure, reliable product for every system requirement.
Retaining all the features of a multi-payment kiosk for the issuance of receipts and/or tickets, Cash Desk K2 Slim is an automatic device specifically destined for electronic payments. Eliminating the task of handling cash transactions results in a product that’s thinner and smoother in the movements.
The device boasts a fast and simple user interface, indicating each operation to be carried out step by step with the aid of visual indicators (LEDs). A multi-lingual and interactive menu allows customers to pay for their goods or services in three easy steps.
“RCH was the first European company to introduce an Android interface for use in POS,” said Paolo Biasone, Sales Manager Austria and Germany at RCH Europe. “The Point of Sale is shifting towards a cloud-based environment, allowing merchants to remotely monitor and manage their systems from any device. Our back office enables to monitor in real time the sales of each cash point from any device, such as a tablet, PC or smartphone and it also provides the full management of the system’s programming, including personal registry, operators, customers, system configuration, and so on.”
RCH’s products, characterised by a perfect combination of elegance with the simplicity of functionality, are conceived to be at the centre of the point of sale. Smart on the inside, each product has a distinguished and modern design made in Italy.